Korek Telecom
|POS Support Team Leader
Erbil, Kurdistan Region, Iraq
Summary
Led a team of support specialists, ensuring high-quality service delivery, managing complex technical issues, and enhancing operational efficiency through data analysis.
Highlights
Supervised a team of support specialists, consistently ensuring high-quality service delivery and optimizing customer satisfaction.
Managed troubleshooting and expedited resolution of complex technical issues, minimizing system downtime and improving reliability.
Enhanced operational efficiency by analyzing transaction data and streamlining processes, contributing to measurable improvements in service delivery.